Frequently Asked Questions

Everything you need to know about your EADEM journey.

What is the status of my order?

Once your order is placed, you will receive a confirmation email. When your package ships, we will send a second email containing your tracking number so you can follow its progress.

Do you ship internationally?

Currently, we ship to the United States and Canada. We are working hard to expand our global shipping options to reach our community worldwide very soon.

What is your return policy?

We want you to love your glow. If you are not completely satisfied, we accept returns on gently used products within 30 days of purchase. Please contact our support team to initiate a return.

Are EADEM products safe for sensitive skin?

Yes, our formulas are specifically designed with sensitive skin in mind. We use clean, non-toxic ingredients and exclude common irritants to ensure our products are effective yet gentle.

How do I use the Milk Marvel Dark Spot Serum?

For best results, apply 1-2 pumps to clean, damp skin both morning and night. Follow with your favorite moisturizer and always apply SPF during the day.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as modern payment options including PayPal, Apple Pay, and Shop Pay installments.