Returns & Exchanges
At EADEM, we want you to love your skin and the products you use; if you are not completely satisfied with your purchase, we offer easy returns on all orders within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process.
2
Print Your Label
Select the items you wish to return and download your prepaid shipping label provided via email.
3
Pack and Ship
Securely pack your items in their original packaging, attach the shipping label, and drop the package off at any authorized carrier location.
4
Receive Your Refund
Once our team receives and inspects your return, a refund will be issued to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing